Save time and optimise your activity
Solutions for connected devices/
Osmozis networks are technologically ready to cater for multiple connected solutions, making life easier for both holidaymakers and tourist site managers. Osmozis uses its secure networks to connect many devices and services, such as CCTV cameras and alarm systems. Software solutions provide an e-caretaker and activity reservation service for holidaymakers and a management and planning tool covering activities, maintenance and security for site managers. An Expert committee, consisting of tourist site managers, contributes to the choice of solutions developed by Osmozis to provide the best responses to requirements.
Thanks to a Research and Development team of approximately ten engineers and specialists, Osmozis provides innovative hardware and software solutions. Osmozis develops technologies that are ideally suited to the world of tourism and maximise customer satisfaction. Patent applications have been submitted for these innovations in Europe. A close, 10-year collaboration with universities has provided access to research skills recognised throughout Europe. Osmozis sets up multi-service wireless Internet networks from OsmoSpot™ terminals, developed and manufactured in its workshops and fitted by its own qualified technicians, thus ensuring full management of its systems.
Flexible Wi-Fi solutions
Wi-Fi à la carte/
As a specialist in global coverage, Osmozis is suited to all surfaces and constraints in all holiday locations and can thus meet its customers’ quality criteria by guaranteeing reliable meshing over the entire site. Osmozis meshed Wi-Fi technology enables wireless equipment (computers, smartphones, tablets, etc.) to connect at the highest speed available, whether the network is delivered by ADSL or fibre optic. The system is highly flexible and allows tourist site managers to personalise their rates for holidaymakers, according to the type of accommodation, for instance, or the season.
“Connected holidays” operator
Osmozis has been a supplier and operator of multi-service networks in European holiday centres since 2005. Osmozis invents, develops, manufactures, tests, installs and operates its wireless Wi-Fi networks and all associated connected devices solutions. Osmozis has its own staff teams in Europe to carry out all operations and check their quality. With its turnover increasing by more than 25% per year, Osmozis is investing in its growth in order to satisfy its European customers with very high-speed wireless networks and new services and connected devices for a world of “connected holidays”.
Very connected holidays
To meet the needs of increasingly demanding customers, professionals in the open-air hotel industry and tourism have to be able to offer high-quality and reliable services that are permanently available. Osmozis supports its customers by providing tried and tested solutions and an impeccable after-sales service 365 days a year. In addition to this, Osmozis is always prepared to listen to new requirements in order to respond to changes in behaviour with the best offer of services.
Osmozis certifies third-party solutions for services and connected devices. Osmozis ensures that solutions offered by holiday centre suppliers are interoperable with Osmozis networks.
A wireless sound alarm device covering a site to ensure its safety and alert holidaymakers in the event of danger (fire, flooding, storm, etc.). Totally safe battery-operated system.
A wireless CCTV solution to improve security, monitor sensitive areas of the site and ensure that people and property are protected. Very high-definition cameras.
An e-caretaker service available free of charge to all holidaymakers in all areas of the site with no app to be downloaded. Find out about events and book activities.
A comprehensive software solution ensuring smooth site administration of all one-off and regular technical work and optimising time and activity management.
Experience Osmozis in 1 minute
Osmozis provides services that are easy to use over the whole site for the day-to-day running of holiday centres. With its centralised management of connected services through the Professionals space, Osmozis guarantees the best possible site management and comprehensive monitoring of each service.
What our customers say/
Osmozis knows how to adapt and develop its products and improve the quality of its services.
Osmozis does not stint when it comes to installing new equipment to improve the network’s efficiency.
We feel it is important to have a competent hotline available to our customers that is responsive whatever day of the week or time it is. And we like the fact that Osmozis technicians call the customer back immediately to solve any problems.
A big system for a better Wi-Fi service.
Before Osmozis, our old Wi-Fi network was limited, with time-consuming ticket management at reception and constant malfunctions that annoyed our customers more and more. Now, with Osmozis, we have no feedback from our customers. That’s because they are satisfied. If things are not working, we know about it immediately.
So far we have had no problems, the network is reliable and our customers are satisfied.
We had a very quick meeting with Osmozis and my decision was even quicker. The conditions seemed very clear to me and although the installation costs can seem high to begin with, the return on investment is just as significant.
Nothing negative in 7 years. Annual tracking, responsive after-sales service and scalable equipment.
We have had no worries since we started using the system. In 7 years, only one little unit has been changed. I appreciate the annual tracking. Every year, an Osmozis technician comes to check our equipment and carry out the necessary updates.
We have constant monitoring with Osmozis. They track and work on the equipment; the support service deals with it before we have even thought about it.
Management is reliable and transparent. I check my revenue each month through the Professionals space. If I have any concerns, I make a phone call or email and they reply automatically.
It is simple to use and we offer free Wi-Fi to all our customers. They are satisfied with it, which is very reassuring! We have had nothing but good feedback from our customers.
La Mer Labenne was the first of our camp sites to be equipped by Osmozis. It worked well, so we had the same equipment installed in all our sites. Today our four camp sites are all operating on Osmozis services.
I have finally installed Osmozis in my three camp sites.
We did not have the know-how in Wi-Fi and we definitely did not want to do it ourselves, as some of our colleagues have done. Nor did we want to have to worry about Wi-Fi. The solution we have works well and we like the fact that it develops over time. Osmozis is a very good solution, it provides overall satisfaction and responsiveness.
No more musical chairs at Reception!
Everything is clear and straightforward with Osmozis. When they do a job, the first time they come they explain everything, then the second time they deal with the how and the why.
Over the years, by taking stock with Osmozis, the camp site has had its equipment upgraded regularly to deal with saturations.
Our old system bears no comparison with it. Our customers say that it works well and they’re happy.
We are in an area with a weak signal but our system works well, unlike the systems of some of our neighbours. The hotline is responsive and relieves us of the responsibility as it always makes direct contact with the customer and always solves the problems. We have no negative feedback.
I met Osmozis at the Campo Ouest show. It was the recommendations of my colleagues and their economic model with an input of only €500 that convinced me.
No more congestion at reception now. This year, not one customer has come to complain which is fantastic!
I have no hesitation at all in recommending Osmozis.