Reliable services, an unique network
Solutions for connected devices/
Firstly specialist for connected holidays in Europe (campsites, holiday residences and hotels), Osmozis is today a major provider and operator for WiFi networks and multi-services dedicated to urban and touristic areas: citys, historic centers, tourist offices, ski resorts, marinas… The meshed WiFi technology allows to connect all mobile devices of the holidaymakers and all connected objects to one unique, integrated and strong infrastructure. A committee of experts coinstituted of managers of touristic sites guides the choices of the developed solutions by Osmozis to give the best responds to the needs.
Thanks to a Research and Development team of approximately ten engineers and specialists, Osmozis provides innovative hardware and software solutions. Osmozis develops technologies that are ideally suited to the world of tourism and maximise customer satisfaction. Patent applications have been submitted for these innovations in Europe. A close, 10-year collaboration with universities has provided access to research skills recognised throughout Europe. Osmozis sets up multi-service wireless Internet networks from OsmoSpot™ and Osmo-In™ terminals, developed and manufactured in its workshops and fitted by its own qualified technicians, thus ensuring full management of its systems.
Flexible WiFi solutions
As a specialist in global coverage, Osmozis is suited to all surfaces and constraints in all holiday destinations, combining large surfaces and a high concentration of users during the high-season, and can thus meet its customers’ quality criteria by guaranteeing reliable meshing over the entire site. Osmozis meshed WiFi technology enables wireless equipment (computers, smartphones, tablets, etc.) to connect at the highest speed available, whether the network is delivered by ADSL or fibre optic. The system is highly flexible and allows tourist site managers to personalise their rates for holidaymakers, according to the type of accommodation, for instance, or the season.
“Connected tourism” operator
Osmozis has been a supplier and operator of multi-service networks in European holiday centres since 2005. Osmozis invents, develops, manufactures, tests, installs and operates its wireless WiFi networks and all associated connected devices solutions. Osmozis has its own staff teams in Europe to carry out all operations and check their quality. With its turnover increasing by more than 25% per year, Osmozis is investing in its growth in order to satisfy its European customers with very high-speed wireless networks and new services and connected devices for a world of “connected holidays”.
Very connected tourism
To meet the needs of increasingly demanding customers, professionals in the open-air hotel industry and tourism agents have to be able to offer high-quality and reliable services that are permanently available. Osmozis supports its partners by providing tried and tested solutions and an impeccable after-sales service 365 days a year. In addition to this, Osmozis is always prepared to listen to new requirements in order to respond to changes in behaviour and technologies with the best offer of services.
Solution of connected locks without cable, allows to replace the traditional keys by RFID bracelets.
A e-caretaker service with online booking, available free of charge with no app to be downloaded, ensures the diffusion of information in real time and in 6 languages (in addition: The Totem Info™, an interactive 42” touchscreen).
A wireless CCTV solution to improve security, monitor sensitive areas of the site and ensure that people and property are protected. Very high-definition cameras.
A wireless sound alarm device covering a site to ensure its safety and alert holidaymakers in the event of danger (fire, flooding, storm, etc.). Totally safe battery-operated system.
A comprehensive software solution ensuring smooth site administration of all one-off and regular technical work and optimising time and activity management.
Osmozis certifies third-party solutions for services and connected devices. Osmozis ensures that solutions offered by holiday centre suppliers are interoperable with Osmozis networks.
Experience Osmozis in 1 minute
Osmozis provides services that are easy to use on large areas for the day-to-day running of holiday centres. With its centralised management of connected services through the Professionals space, Osmozis guarantees the best possible site management and comprehensive monitoring of each service.
What our customers say/
No more musical chairs at Reception!
Everything is clear and straightforward with Osmozis. When they do a job, the first time they come they explain everything, then the second time they deal with the how and the why.
Over the years, by taking stock with Osmozis, the camp site has had its equipment upgraded regularly to deal with saturations.
Osmozis checks the performance of my network and most importantly its scalability. Osmozis is a very reliable service provider.
I was interested and reassured by the fact that the installation was carried out by Osmozis technicians. A good, competent team and excellent work.
The Wi-Fi connection is good, I receive very few complaints, just a few bugs that the Osmozis hotline was able to resolve quickly and most importantly in my customer’s own language. I am very pleased with
Osmozis knows how to adapt and develop its products and improve the quality of its services.
Osmozis does not stint when it comes to installing new equipment to improve the network’s efficiency.
We feel it is important to have a competent hotline available to our customers that is responsive whatever day of the week or time it is. And we like the fact that Osmozis technicians call the customer back immediately to solve any problems.
We have nothing to manage any more. Osmozis observes our site, their monitoring is very efficient and reactive.
The technicians of Osmozis installing the network work properly and are professional. The site was clean when they left. This is very important for us, because we did not have to clean up once the installation was done.
Osmozis is available and attentive. You find professionalism and humanity.
With the experience of the campsite I’ve managed before, which was equipped with WiFi of another provider, with Osmozis, there is no comparison!
Human relations are important to us and we like feeling that we are being listened to.
The summer season went well, my customers were totally satisfied with their network, no complaints. We just had to contact the Osmozis hotline once and they were very responsive. Everything was settled within half an hour. We are completely satisfied with this follow-up, we appreciate their responsiveness.
Our old system bears no comparison with it. Our customers say that it works well and they’re happy.
We are in an area with a weak signal but our system works well, unlike the systems of some of our neighbours. The hotline is responsive and relieves us of the responsibility as it always makes direct contact with the customer and always solves the problems. We have no negative feedback.
We were seduced by several factors: The simplicity and efficiency of their services.
A bit worried because of my old experience, I’ve been there personally to evaluate the quality of their technology, organization and the professionalism of the technicians. Everything happened very well and I’ve been assured.
The installation went well and took only 10 days. I was pleasantly surprised by the amount of equipment and its quality. The hardware is good!
Despite the lack of broadband in our region – we have to hire 5 boxes – our network works very well. Osmozis is a good team, their after-sales service is effective and most importantly we have customers who know Osmozis and are satisfied with it.
We greatly appreciated the investment made by Osmozis in the hardware and the “Professionals space” that allows us constant tracking.
Our camp site has had total Wi-Fi coverage since this summer and with Osmozis we have added a free Hotspot in the restaurant. Everything is working well, we have had no negative feedback to date. We have also set up a CCTV system with Osmozis. One small development is pending regarding video access over the whole site. In the meantime, everything is working well and we are pleased.