Reliable services, an unique network
Solutions for connected devices/
Firstly specialist for connected holidays in Europe (campsites, holiday residences and hotels), Osmozis is today a major provider and operator for WiFi networks and multi-services dedicated to urban and touristic areas: citys, historic centers, tourist offices, ski resorts, marinas… The meshed WiFi technology allows to connect all mobile devices of the holidaymakers and all connected objects to one unique, integrated and strong infrastructure. A committee of experts coinstituted of managers of touristic sites guides the choices of the developed solutions by Osmozis to give the best responds to the needs.
Thanks to a Research and Development team of approximately ten engineers and specialists, Osmozis provides innovative hardware and software solutions. Osmozis develops technologies that are ideally suited to the world of tourism and maximise customer satisfaction. Patent applications have been submitted for these innovations in Europe. A close, 10-year collaboration with universities has provided access to research skills recognised throughout Europe. Osmozis sets up multi-service wireless Internet networks from OsmoSpot™ and Osmo-In™ terminals, developed and manufactured in its workshops and fitted by its own qualified technicians, thus ensuring full management of its systems.
Flexible WiFi solutions
As a specialist in global coverage, Osmozis is suited to all surfaces and constraints in all holiday destinations, combining large surfaces and a high concentration of users during the high-season, and can thus meet its customers’ quality criteria by guaranteeing reliable meshing over the entire site. Osmozis meshed WiFi technology enables wireless equipment (computers, smartphones, tablets, etc.) to connect at the highest speed available, whether the network is delivered by ADSL or fibre optic. The system is highly flexible and allows tourist site managers to personalise their rates for holidaymakers, according to the type of accommodation, for instance, or the season.
“Connected tourism” operator
Osmozis has been a supplier and operator of multi-service networks in European holiday centres since 2005. Osmozis invents, develops, manufactures, tests, installs and operates its wireless WiFi networks and all associated connected devices solutions. Osmozis has its own staff teams in Europe to carry out all operations and check their quality. With its turnover increasing by more than 25% per year, Osmozis is investing in its growth in order to satisfy its European customers with very high-speed wireless networks and new services and connected devices for a world of “connected holidays”.
Very connected tourism
To meet the needs of increasingly demanding customers, professionals in the open-air hotel industry and tourism agents have to be able to offer high-quality and reliable services that are permanently available. Osmozis supports its partners by providing tried and tested solutions and an impeccable after-sales service 365 days a year. In addition to this, Osmozis is always prepared to listen to new requirements in order to respond to changes in behaviour and technologies with the best offer of services.
Solution of connected locks without cable, allows to replace the traditional keys by RFID bracelets.
A e-caretaker service with online booking, available free of charge with no app to be downloaded, ensures the diffusion of information in real time and in 6 languages (in addition: The Totem Info™, an interactive 42” touchscreen).
A wireless CCTV solution to improve security, monitor sensitive areas of the site and ensure that people and property are protected. Very high-definition cameras.
A wireless sound alarm device covering a site to ensure its safety and alert holidaymakers in the event of danger (fire, flooding, storm, etc.). Totally safe battery-operated system.
A comprehensive software solution ensuring smooth site administration of all one-off and regular technical work and optimising time and activity management.
Osmozis certifies third-party solutions for services and connected devices. Osmozis ensures that solutions offered by holiday centre suppliers are interoperable with Osmozis networks.
Experience Osmozis in 1 minute
Osmozis provides services that are easy to use on large areas for the day-to-day running of holiday centres. With its centralised management of connected services through the Professionals space, Osmozis guarantees the best possible site management and comprehensive monitoring of each service.
What our customers say/
Human relations are important to us and we like feeling that we are being listened to.
The summer season went well, my customers were totally satisfied with their network, no complaints. We just had to contact the Osmozis hotline once and they were very responsive. Everything was settled within half an hour. We are completely satisfied with this follow-up, we appreciate their responsiveness.
Osmozis is always available and knows how to listen. They provide professionalism with a human touch.
Osmozis knows how to listen to our needs and their services are scalable.
The camp site I managed previously was equipped with Wi-Fi from another service provider. It bears no comparison with Osmozis!
We have no problems with Wi-Fi and this is important. Not one complaint from our customers, quite the contrary.
We have been working with Osmozis since 2010. Throughout these years, their technology has developed and Osmozis has adapted its equipment to the progress made. I have a permanent remote connection and can constantly see, in real time, the state of my Internet connection in all areas of the site.
A big system for a better Wi-Fi service.
Before Osmozis, our old Wi-Fi network was limited, with time-consuming ticket management at reception and constant malfunctions that annoyed our customers more and more. Now, with Osmozis, we have no feedback from our customers. That’s because they are satisfied. If things are not working, we know about it immediately.
A reasonable investment into the WiFi.
We can see everything from our Professionals space and it is easy to visualize our camera installed at the reception.
Professional in their area of expertise. They are progressive, and show real commitment.
They are perfectionists at Osmozis. They are specialists, 100% committed and very smart.
The Wi-Fi is more powerful now, it’s a total solution. The cards for the public computers are very well planned and easy to use.
I was very wary after having some bad experiences and many offers of Wi-Fi solutions but Osmozis stood out from the crowd due to its professionalism.
To begin with there were some ups and downs with the overall installation as the network was not well supplied, but the system developed quickly as the technicians came up with an effective solution. In terms of human relations, everything is going well.
So far we have had no problems, the network is reliable and our customers are satisfied.
We had a very quick meeting with Osmozis and my decision was even quicker. The conditions seemed very clear to me and although the installation costs can seem high to begin with, the return on investment is just as significant.
A unique network, well developed services.
The idea was to pool all our supports in only one network, minimize the cabling and benefit of an upgradeable service. Osmozis is very dynamic and its strategy is very appreciated because it serves to the holidaymaker as well as to the company.
Instant customer service and a very small investment.
The financial offer from Osmozis for key cards made the decision easy. I was not prepared to invest too much and I wanted total coverage at a good price. I made the decision very quickly.