Reliable services, an unique network
Solutions for connected devices/
Firstly specialist for connected holidays in Europe (campsites, holiday residences and hotels), Osmozis is today a major provider and operator for WiFi networks and multi-services dedicated to urban and touristic areas: citys, historic centers, tourist offices, ski resorts, marinas… The meshed WiFi technology allows to connect all mobile devices of the holidaymakers and all connected objects to one unique, integrated and strong infrastructure. A committee of experts coinstituted of managers of touristic sites guides the choices of the developed solutions by Osmozis to give the best responds to the needs.
Thanks to a Research and Development team of approximately ten engineers and specialists, Osmozis provides innovative hardware and software solutions. Osmozis develops technologies that are ideally suited to the world of tourism and maximise customer satisfaction. Patent applications have been submitted for these innovations in Europe. A close, 10-year collaboration with universities has provided access to research skills recognised throughout Europe. Osmozis sets up multi-service wireless Internet networks from OsmoSpot™ and Osmo-In™ terminals, developed and manufactured in its workshops and fitted by its own qualified technicians, thus ensuring full management of its systems.
Flexible WiFi solutions
As a specialist in global coverage, Osmozis is suited to all surfaces and constraints in all holiday destinations, combining large surfaces and a high concentration of users during the high-season, and can thus meet its customers’ quality criteria by guaranteeing reliable meshing over the entire site. Osmozis meshed WiFi technology enables wireless equipment (computers, smartphones, tablets, etc.) to connect at the highest speed available, whether the network is delivered by ADSL or fibre optic. The system is highly flexible and allows tourist site managers to personalise their rates for holidaymakers, according to the type of accommodation, for instance, or the season.
“Connected tourism” operator
Osmozis has been a supplier and operator of multi-service networks in European holiday centres since 2005. Osmozis invents, develops, manufactures, tests, installs and operates its wireless WiFi networks and all associated connected devices solutions. Osmozis has its own staff teams in Europe to carry out all operations and check their quality. With its turnover increasing by more than 25% per year, Osmozis is investing in its growth in order to satisfy its European customers with very high-speed wireless networks and new services and connected devices for a world of “connected holidays”.
Very connected tourism
To meet the needs of increasingly demanding customers, professionals in the open-air hotel industry and tourism agents have to be able to offer high-quality and reliable services that are permanently available. Osmozis supports its partners by providing tried and tested solutions and an impeccable after-sales service 365 days a year. In addition to this, Osmozis is always prepared to listen to new requirements in order to respond to changes in behaviour and technologies with the best offer of services.
Solution of connected locks without cable, allows to replace the traditional keys by RFID bracelets.
A e-caretaker service with online booking, available free of charge with no app to be downloaded, ensures the diffusion of information in real time and in 6 languages (in addition: The Totem Info™, an interactive 42” touchscreen).
A wireless CCTV solution to improve security, monitor sensitive areas of the site and ensure that people and property are protected. Very high-definition cameras.
A wireless sound alarm device covering a site to ensure its safety and alert holidaymakers in the event of danger (fire, flooding, storm, etc.). Totally safe battery-operated system.
A comprehensive software solution ensuring smooth site administration of all one-off and regular technical work and optimising time and activity management.
Osmozis certifies third-party solutions for services and connected devices. Osmozis ensures that solutions offered by holiday centre suppliers are interoperable with Osmozis networks.
Experience Osmozis in 1 minute
Osmozis provides services that are easy to use on large areas for the day-to-day running of holiday centres. With its centralised management of connected services through the Professionals space, Osmozis guarantees the best possible site management and comprehensive monitoring of each service.
What our customers say/
A reliable and efficient WiFi network, satisfied customers.
Osmozis has an added value which justified our decision: Osmozis is an innovative company which develops its own technology, manufactures and installs with its own staff.
The service is high-quality and works well, they are nice, and relations are pleasant with the sales representative who makes himself available in person.
Just as our requirements are evolving, so is the technology of our equipment (our terminals and cameras) and services. Osmozis knows how to adapt. We are very pleased with them.
Osmozis is a very reliable company with a good financial base which offers an evolutive technology.
A very competent team of discrete technicians brought the WiFi into service quickly. The reactive service Hotline was straight available for our customers and discharges us completely of all kind of reclamations. We could recover a client satisfaction.
Osmozis technology is not set in stone, it evolves. So you know that you always have the best equipment.
It is a trustworthy company that has good relations with its customers. Osmozis is accessible and approachable, you always see the same people, they are always attentive in their customer relations and that is important.
A big system for a better Wi-Fi service.
Before Osmozis, our old Wi-Fi network was limited, with time-consuming ticket management at reception and constant malfunctions that annoyed our customers more and more. Now, with Osmozis, we have no feedback from our customers. That’s because they are satisfied. If things are not working, we know about it immediately.
I realised I was dealing with a very professional company, very successful and sure of itself.
From the first meeting, they were able to prove the quality of their services by showing me all their customers, the usage per month, the number of antennas, the number of problems and the conversations with the Hotline. So I had direct and concrete proof of everything they said.
Professional in their area of expertise. They are progressive, and show real commitment.
They are perfectionists at Osmozis. They are specialists, 100% committed and very smart.
The Wi-Fi is more powerful now, it’s a total solution. The cards for the public computers are very well planned and easy to use.
Instant customer service and a very small investment.
The financial offer from Osmozis for key cards made the decision easy. I was not prepared to invest too much and I wanted total coverage at a good price. I made the decision very quickly.
Our old system bears no comparison with it. Our customers say that it works well and they’re happy.
We are in an area with a weak signal but our system works well, unlike the systems of some of our neighbours. The hotline is responsive and relieves us of the responsibility as it always makes direct contact with the customer and always solves the problems. We have no negative feedback.
Osmozis checks the performance of my network and most importantly its scalability. Osmozis is a very reliable service provider.
I was interested and reassured by the fact that the installation was carried out by Osmozis technicians. A good, competent team and excellent work.
The Wi-Fi connection is good, I receive very few complaints, just a few bugs that the Osmozis hotline was able to resolve quickly and most importantly in my customer’s own language. I am very pleased with