Save time and optimise your activity
Solutions for connected devices/
Osmozis networks are technologically ready to cater for multiple connected solutions, making life easier for both holidaymakers and tourist site managers. Osmozis uses its secure networks to connect many devices and services, such as CCTV cameras and alarm systems. Software solutions provide an e-caretaker and activity reservation service for holidaymakers and a management and planning tool covering activities, maintenance and security for site managers. An Expert committee, consisting of tourist site managers, contributes to the choice of solutions developed by Osmozis to provide the best responses to requirements.
Thanks to a Research and Development team of approximately ten engineers and specialists, Osmozis provides innovative hardware and software solutions. Osmozis develops technologies that are ideally suited to the world of tourism and maximise customer satisfaction. Patent applications have been submitted for these innovations in Europe. A close, 10-year collaboration with universities has provided access to research skills recognised throughout Europe. Osmozis sets up multi-service wireless Internet networks from OsmoSpot™ terminals, developed and manufactured in its workshops and fitted by its own qualified technicians, thus ensuring full management of its systems.
Flexible Wi-Fi solutions
Wi-Fi à la carte/
As a specialist in global coverage, Osmozis is suited to all surfaces and constraints in all holiday locations and can thus meet its customers’ quality criteria by guaranteeing reliable meshing over the entire site. Osmozis meshed Wi-Fi technology enables wireless equipment (computers, smartphones, tablets, etc.) to connect at the highest speed available, whether the network is delivered by ADSL or fibre optic. The system is highly flexible and allows tourist site managers to personalise their rates for holidaymakers, according to the type of accommodation, for instance, or the season.
“Connected holidays” operator
Osmozis has been a supplier and operator of multi-service networks in European holiday centres since 2005. Osmozis invents, develops, manufactures, tests, installs and operates its wireless Wi-Fi networks and all associated connected devices solutions. Osmozis has its own staff teams in Europe to carry out all operations and check their quality. With its turnover increasing by more than 25% per year, Osmozis is investing in its growth in order to satisfy its European customers with very high-speed wireless networks and new services and connected devices for a world of “connected holidays”.
Very connected holidays
To meet the needs of increasingly demanding customers, professionals in the open-air hotel industry and tourism have to be able to offer high-quality and reliable services that are permanently available. Osmozis supports its customers by providing tried and tested solutions and an impeccable after-sales service 365 days a year. In addition to this, Osmozis is always prepared to listen to new requirements in order to respond to changes in behaviour with the best offer of services.
Osmozis certifies third-party solutions for services and connected devices. Osmozis ensures that solutions offered by holiday centre suppliers are interoperable with Osmozis networks.
A wireless sound alarm device covering a site to ensure its safety and alert holidaymakers in the event of danger (fire, flooding, storm, etc.). Totally safe battery-operated system.
A wireless CCTV solution to improve security, monitor sensitive areas of the site and ensure that people and property are protected. Very high-definition cameras.
An e-caretaker service available free of charge to all holidaymakers in all areas of the site with no app to be downloaded. Find out about events and book activities.
A comprehensive software solution ensuring smooth site administration of all one-off and regular technical work and optimising time and activity management.
Experience Osmozis in 1 minute
Osmozis provides services that are easy to use over the whole site for the day-to-day running of holiday centres. With its centralised management of connected services through the Professionals space, Osmozis guarantees the best possible site management and comprehensive monitoring of each service.
What our customers say/
Osmozis technology is not set in stone, it evolves. So you know that you always have the best equipment.
It is a trustworthy company that has good relations with its customers. Osmozis is accessible and approachable, you always see the same people, they are always attentive in their customer relations and that is important.
All the equipment was installed on time and the Osmozis technicians were excellent and competent.
Osmozis offered us a reasonable investment and a financial model with a repayment system. Their CCTV system works on the Wi-Fi network in place. As their Wi-Fi network works well, we opted for the all-in-one. We regularly check our camera, and also our usage, through our Professionals space.
My customers were delighted with the service and the excellent broadband. All positive. We have had a very good season.
I had an invitation from Osmozis to attend one of the company’s introductory evenings. I was pleasantly surprised by the setting, the presentation and the lack of commercial talk. It was a useful meeting and provided a good opportunity for my camp site to acquire Wi-Fi equipment without making a huge investment.
A big system for a better Wi-Fi service.
Before Osmozis, our old Wi-Fi network was limited, with time-consuming ticket management at reception and constant malfunctions that annoyed our customers more and more. Now, with Osmozis, we have no feedback from our customers. That’s because they are satisfied. If things are not working, we know about it immediately.
The Wi-Fi service works very well and even better with the fibre we have been receiving for the last month. These two factors have resulted in a distinct improvement in usage. It’s great!
We had to adapt to Wi-Fi. So this year we have gone over to free Wi-Fi, with an independent pricing system. We are now very satisfied with this solution, as it allows us to keep this source of income and also have the flexibility to provide it free of charge or make grouped offers (family/weekly package).
It is simple to use and we offer free Wi-Fi to all our customers. They are satisfied with it, which is very reassuring! We have had nothing but good feedback from our customers.
La Mer Labenne was the first of our camp sites to be equipped by Osmozis. It worked well, so we had the same equipment installed in all our sites. Today our four camp sites are all operating on Osmozis services.
I realised I was dealing with a very professional company, very successful and sure of itself.
From the first meeting, they were able to prove the quality of their services by showing me all their customers, the usage per month, the number of antennas, the number of problems and the conversations with the Hotline. So I had direct and concrete proof of everything they said.
Human relations are important to us and we like feeling that we are being listened to.
The summer season went well, my customers were totally satisfied with their network, no complaints. We just had to contact the Osmozis hotline once and they were very responsive. Everything was settled within half an hour. We are completely satisfied with this follow-up, we appreciate their responsiveness.
I was very wary after having some bad experiences and many offers of Wi-Fi solutions but Osmozis stood out from the crowd due to its professionalism.
To begin with there were some ups and downs with the overall installation as the network was not well supplied, but the system developed quickly as the technicians came up with an effective solution. In terms of human relations, everything is going well.
Osmozis knows how to adapt and develop its products and improve the quality of its services.
Osmozis does not stint when it comes to installing new equipment to improve the network’s efficiency.
We feel it is important to have a competent hotline available to our customers that is responsive whatever day of the week or time it is. And we like the fact that Osmozis technicians call the customer back immediately to solve any problems.