Reliable services, an unique network
Solutions for connected devices/
Firstly specialist for connected holidays in Europe (campsites, holiday residences and hotels), Osmozis is today a major provider and operator for WiFi networks and multi-services dedicated to urban and touristic areas: citys, historic centers, tourist offices, ski resorts, marinas… The meshed WiFi technology allows to connect all mobile devices of the holidaymakers and all connected objects to one unique, integrated and strong infrastructure. A committee of experts coinstituted of managers of touristic sites guides the choices of the developed solutions by Osmozis to give the best responds to the needs.
Thanks to a Research and Development team of approximately ten engineers and specialists, Osmozis provides innovative hardware and software solutions. Osmozis develops technologies that are ideally suited to the world of tourism and maximise customer satisfaction. Patent applications have been submitted for these innovations in Europe. A close, 10-year collaboration with universities has provided access to research skills recognised throughout Europe. Osmozis sets up multi-service wireless Internet networks from OsmoSpot™ and Osmo-In™ terminals, developed and manufactured in its workshops and fitted by its own qualified technicians, thus ensuring full management of its systems.
Flexible WiFi solutions
As a specialist in global coverage, Osmozis is suited to all surfaces and constraints in all holiday destinations, combining large surfaces and a high concentration of users during the high-season, and can thus meet its customers’ quality criteria by guaranteeing reliable meshing over the entire site. Osmozis meshed WiFi technology enables wireless equipment (computers, smartphones, tablets, etc.) to connect at the highest speed available, whether the network is delivered by ADSL or fibre optic. The system is highly flexible and allows tourist site managers to personalise their rates for holidaymakers, according to the type of accommodation, for instance, or the season.
“Connected tourism” operator
Osmozis has been a supplier and operator of multi-service networks in European holiday centres since 2005. Osmozis invents, develops, manufactures, tests, installs and operates its wireless WiFi networks and all associated connected devices solutions. Osmozis has its own staff teams in Europe to carry out all operations and check their quality. With its turnover increasing by more than 25% per year, Osmozis is investing in its growth in order to satisfy its European customers with very high-speed wireless networks and new services and connected devices for a world of “connected holidays”.
Very connected tourism
To meet the needs of increasingly demanding customers, professionals in the open-air hotel industry and tourism agents have to be able to offer high-quality and reliable services that are permanently available. Osmozis supports its partners by providing tried and tested solutions and an impeccable after-sales service 365 days a year. In addition to this, Osmozis is always prepared to listen to new requirements in order to respond to changes in behaviour and technologies with the best offer of services.
Solution of connected locks without cable, allows to replace the traditional keys by RFID bracelets.
A e-caretaker service with online booking, available free of charge with no app to be downloaded, ensures the diffusion of information in real time and in 6 languages (in addition: The Totem Info™, an interactive 42” touchscreen).
A wireless CCTV solution to improve security, monitor sensitive areas of the site and ensure that people and property are protected. Very high-definition cameras.
A wireless sound alarm device covering a site to ensure its safety and alert holidaymakers in the event of danger (fire, flooding, storm, etc.). Totally safe battery-operated system.
A comprehensive software solution ensuring smooth site administration of all one-off and regular technical work and optimising time and activity management.
Osmozis certifies third-party solutions for services and connected devices. Osmozis ensures that solutions offered by holiday centre suppliers are interoperable with Osmozis networks.
Experience Osmozis in 1 minute
Osmozis provides services that are easy to use on large areas for the day-to-day running of holiday centres. With its centralised management of connected services through the Professionals space, Osmozis guarantees the best possible site management and comprehensive monitoring of each service.
What our customers say/
Osmozis has many references. Confidently we’ve ordered the equipment for both of our campsites, “Le Monteno” and “Fort Espagnol”.
Everything is working well and our customers don’t come permanently to our reception any more for complaints. We are satisfied twice: Our low basic investment, which allowed us to finance the equipments, pays from now on.
We realized instantly the professionalism of the staff of Osmozis. They are experts and friendly.
The installation was running well: A good cooperation, an understanding of our needs, a solution for our requirements and a complete installation, which was done properly and which covers the whole site.
Satisfaction thanks to a fast, simple installation that worked immediately.
Our main concern was the quality of the hardware. We felt we were dealing with professionals and not sales representatives. The Osmozis staff showed us that they knew their job and understood the engineering.
Good remote tracking through a daily check reassured us completely.
No more musical chairs at Reception!
Everything is clear and straightforward with Osmozis. When they do a job, the first time they come they explain everything, then the second time they deal with the how and the why.
Over the years, by taking stock with Osmozis, the camp site has had its equipment upgraded regularly to deal with saturations.
So far we have had no problems, the network is reliable and our customers are satisfied.
We had a very quick meeting with Osmozis and my decision was even quicker. The conditions seemed very clear to me and although the installation costs can seem high to begin with, the return on investment is just as significant.
The wireless sound alarm system OsmoAlert™ responds perfectly to our request.
We are very satisfied with the quality of their service in spite of the fact that we are in a grey area. For a 5*-campsite the quality of service and particularly the performance of the WiFi are important to satisfy our very demanding customers.
The season has been satisfactory: I have boosted my turnover and had no more queues at reception thanks to a quality of service that my holidaymakers appreciate.
On the basis of our satisfaction, we are now installing the News channel, which is important for allowing us to communicate our events and activities, and also CCTV cameras.
The installation went well and took only 10 days. I was pleasantly surprised by the amount of equipment and its quality. The hardware is good!
Despite the lack of broadband in our region – we have to hire 5 boxes – our network works very well. Osmozis is a good team, their after-sales service is effective and most importantly we have customers who know Osmozis and are satisfied with it.
A unique network, well developed services.
The idea was to pool all our supports in only one network, minimize the cabling and benefit of an upgradeable service. Osmozis is very dynamic and its strategy is very appreciated because it serves to the holidaymaker as well as to the company.
I found out about Osmozis on the Internet where I saw the number of recommendations.
So I assumed that their system worked well. I then contacted several camp sites in France who said they were happy and satisfied. So I took the plunge. We have no problems with Osmozis. With our old supplier, we had to make regular phone calls for repairs. We now have no worries and no complaints.