Reliable services, an unique network
Solutions for connected devices/
Firstly specialist for connected holidays in Europe (campsites, holiday residences and hotels), Osmozis is today a major provider and operator for WiFi networks and multi-services dedicated to urban and touristic areas: citys, historic centers, tourist offices, ski resorts, marinas… The meshed WiFi technology allows to connect all mobile devices of the holidaymakers and all connected objects to one unique, integrated and strong infrastructure. A committee of experts coinstituted of managers of touristic sites guides the choices of the developed solutions by Osmozis to give the best responds to the needs.
Thanks to a Research and Development team of approximately ten engineers and specialists, Osmozis provides innovative hardware and software solutions. Osmozis develops technologies that are ideally suited to the world of tourism and maximise customer satisfaction. Patent applications have been submitted for these innovations in Europe. A close, 10-year collaboration with universities has provided access to research skills recognised throughout Europe. Osmozis sets up multi-service wireless Internet networks from OsmoSpot™ and Osmo-In™ terminals, developed and manufactured in its workshops and fitted by its own qualified technicians, thus ensuring full management of its systems.
Flexible WiFi solutions
As a specialist in global coverage, Osmozis is suited to all surfaces and constraints in all holiday destinations, combining large surfaces and a high concentration of users during the high-season, and can thus meet its customers’ quality criteria by guaranteeing reliable meshing over the entire site. Osmozis meshed WiFi technology enables wireless equipment (computers, smartphones, tablets, etc.) to connect at the highest speed available, whether the network is delivered by ADSL or fibre optic. The system is highly flexible and allows tourist site managers to personalise their rates for holidaymakers, according to the type of accommodation, for instance, or the season.
“Connected tourism” operator
Osmozis has been a supplier and operator of multi-service networks in European holiday centres since 2005. Osmozis invents, develops, manufactures, tests, installs and operates its wireless WiFi networks and all associated connected devices solutions. Osmozis has its own staff teams in Europe to carry out all operations and check their quality. With its turnover increasing by more than 25% per year, Osmozis is investing in its growth in order to satisfy its European customers with very high-speed wireless networks and new services and connected devices for a world of “connected holidays”.
Very connected tourism
To meet the needs of increasingly demanding customers, professionals in the open-air hotel industry and tourism agents have to be able to offer high-quality and reliable services that are permanently available. Osmozis supports its partners by providing tried and tested solutions and an impeccable after-sales service 365 days a year. In addition to this, Osmozis is always prepared to listen to new requirements in order to respond to changes in behaviour and technologies with the best offer of services.
Solution of connected locks without cable, allows to replace the traditional keys by RFID bracelets.
A e-caretaker service with online booking, available free of charge with no app to be downloaded, ensures the diffusion of information in real time and in 6 languages (in addition: The Totem Info™, an interactive 42” touchscreen).
A wireless CCTV solution to improve security, monitor sensitive areas of the site and ensure that people and property are protected. Very high-definition cameras.
A wireless sound alarm device covering a site to ensure its safety and alert holidaymakers in the event of danger (fire, flooding, storm, etc.). Totally safe battery-operated system.
A comprehensive software solution ensuring smooth site administration of all one-off and regular technical work and optimising time and activity management.
Osmozis certifies third-party solutions for services and connected devices. Osmozis ensures that solutions offered by holiday centre suppliers are interoperable with Osmozis networks.
Experience Osmozis in 1 minute
Osmozis provides services that are easy to use on large areas for the day-to-day running of holiday centres. With its centralised management of connected services through the Professionals space, Osmozis guarantees the best possible site management and comprehensive monitoring of each service.
What our customers say/
The Wi-Fi service works very well and even better with the fibre we have been receiving for the last month. These two factors have resulted in a distinct improvement in usage. It’s great!
We had to adapt to Wi-Fi. So this year we have gone over to free Wi-Fi, with an independent pricing system. We are now very satisfied with this solution, as it allows us to keep this source of income and also have the flexibility to provide it free of charge or make grouped offers (family/weekly package).
Our old system bears no comparison with it. Our customers say that it works well and they’re happy.
We are in an area with a weak signal but our system works well, unlike the systems of some of our neighbours. The hotline is responsive and relieves us of the responsibility as it always makes direct contact with the customer and always solves the problems. We have no negative feedback.
Osmozis is a very reliable company with a good financial base which offers an evolutive technology.
A very competent team of discrete technicians brought the WiFi into service quickly. The reactive service Hotline was straight available for our customers and discharges us completely of all kind of reclamations. We could recover a client satisfaction.
The season has been satisfactory: I have boosted my turnover and had no more queues at reception thanks to a quality of service that my holidaymakers appreciate.
On the basis of our satisfaction, we are now installing the News channel, which is important for allowing us to communicate our events and activities, and also CCTV cameras.
So far we have had no problems, the network is reliable and our customers are satisfied.
We had a very quick meeting with Osmozis and my decision was even quicker. The conditions seemed very clear to me and although the installation costs can seem high to begin with, the return on investment is just as significant.
Osmozis knows how to adapt and develop its products and improve the quality of its services.
Osmozis does not stint when it comes to installing new equipment to improve the network’s efficiency.
We feel it is important to have a competent hotline available to our customers that is responsive whatever day of the week or time it is. And we like the fact that Osmozis technicians call the customer back immediately to solve any problems.
We have no problems with Wi-Fi and this is important. Not one complaint from our customers, quite the contrary.
We have been working with Osmozis since 2010. Throughout these years, their technology has developed and Osmozis has adapted its equipment to the progress made. I have a permanent remote connection and can constantly see, in real time, the state of my Internet connection in all areas of the site.
Satisfaction thanks to a fast, simple installation that worked immediately.
Our main concern was the quality of the hardware. We felt we were dealing with professionals and not sales representatives. The Osmozis staff showed us that they knew their job and understood the engineering.
Good remote tracking through a daily check reassured us completely.
I have finally installed Osmozis in my three camp sites.
We did not have the know-how in Wi-Fi and we definitely did not want to do it ourselves, as some of our colleagues have done. Nor did we want to have to worry about Wi-Fi. The solution we have works well and we like the fact that it develops over time. Osmozis is a very good solution, it provides overall satisfaction and responsiveness.
We appreciate especially the professionalism of Osmozis and the technical support of their Hotline.
Since the installation in 2015 we are satisfied to offer a high-quality WiFi service to our customers.