Reliable services, an unique network
Solutions for connected devices/
Firstly specialist for connected holidays in Europe (campsites, holiday residences and hotels), Osmozis is today a major provider and operator for WiFi networks and multi-services dedicated to urban and touristic areas: citys, historic centers, tourist offices, ski resorts, marinas… The meshed WiFi technology allows to connect all mobile devices of the holidaymakers and all connected objects to one unique, integrated and strong infrastructure. A committee of experts coinstituted of managers of touristic sites guides the choices of the developed solutions by Osmozis to give the best responds to the needs.
Well-managed technology
Our know-how/
Thanks to a Research and Development team of approximately ten engineers and specialists, Osmozis provides innovative hardware and software solutions. Osmozis develops technologies that are ideally suited to the world of tourism and maximise customer satisfaction. Patent applications have been submitted for these innovations in Europe. A close, 10-year collaboration with universities has provided access to research skills recognised throughout Europe. Osmozis sets up multi-service wireless Internet networks from OsmoSpot™ and Osmo-In™ terminals, developed and manufactured in its workshops and fitted by its own qualified technicians, thus ensuring full management of its systems.
Flexible WiFi solutions
Tailor-made WiFi/
As a specialist in global coverage, Osmozis is suited to all surfaces and constraints in all holiday destinations, combining large surfaces and a high concentration of users during the high-season, and can thus meet its customers’ quality criteria by guaranteeing reliable meshing over the entire site. Osmozis meshed WiFi technology enables wireless equipment (computers, smartphones, tablets, etc.) to connect at the highest speed available, whether the network is delivered by ADSL or fibre optic. The system is highly flexible and allows tourist site managers to personalise their rates for holidaymakers, according to the type of accommodation, for instance, or the season.
“Connected tourism” operator
Osmozis/
Osmozis has been a supplier and operator of multi-service networks in European holiday centres since 2005. Osmozis invents, develops, manufactures, tests, installs and operates its wireless WiFi networks and all associated connected devices solutions. Osmozis has its own staff teams in Europe to carry out all operations and check their quality. With its turnover increasing by more than 25% per year, Osmozis is investing in its growth in order to satisfy its European customers with very high-speed wireless networks and new services and connected devices for a world of “connected holidays”.
Very connected tourism
Customer satisfaction/
To meet the needs of increasingly demanding customers, professionals in the open-air hotel industry and tourism agents have to be able to offer high-quality and reliable services that are permanently available. Osmozis supports its partners by providing tried and tested solutions and an impeccable after-sales service 365 days a year. In addition to this, Osmozis is always prepared to listen to new requirements in order to respond to changes in behaviour and technologies with the best offer of services.
OsmoKey™/
Solution of connected locks without cable, allows to replace the traditional keys by RFID bracelets.
Canal Info™/
A e-caretaker service with online booking, available free of charge with no app to be downloaded, ensures the diffusion of information in real time and in 6 languages (in addition: The Totem Info™, an interactive 42” touchscreen).
OsmoCam™/
A wireless CCTV solution to improve security, monitor sensitive areas of the site and ensure that people and property are protected. Very high-definition cameras.
OsmoAlert™/
A wireless sound alarm device covering a site to ensure its safety and alert holidaymakers in the event of danger (fire, flooding, storm, etc.). Totally safe battery-operated system.
OsmoCheck™/
A comprehensive software solution ensuring smooth site administration of all one-off and regular technical work and optimising time and activity management.
OsmoConnect™/
Osmozis certifies third-party solutions for services and connected devices. Osmozis ensures that solutions offered by holiday centre suppliers are interoperable with Osmozis networks.
Experience Osmozis in 1 minute
Multiples solutions/
Osmozis provides services that are easy to use on large areas for the day-to-day running of holiday centres. With its centralised management of connected services through the Professionals space, Osmozis guarantees the best possible site management and comprehensive monitoring of each service.
What our customers say/
Instant customer service and a very small investment.
The financial offer from Osmozis for key cards made the decision easy. I was not prepared to invest too much and I wanted total coverage at a good price. I made the decision very quickly.
Nothing negative in 7 years. Annual tracking, responsive after-sales service and scalable equipment.
We have had no worries since we started using the system. In 7 years, only one little unit has been changed. I appreciate the annual tracking. Every year, an Osmozis technician comes to check our equipment and carry out the necessary updates.
A reliable and efficient WiFi network, satisfied customers.
Osmozis has an added value which justified our decision: Osmozis is an innovative company which develops its own technology, manufactures and installs with its own staff.
We greatly appreciated the investment made by Osmozis in the hardware and the “Professionals space” that allows us constant tracking.
Our camp site has had total Wi-Fi coverage since this summer and with Osmozis we have added a free Hotspot in the restaurant. Everything is working well, we have had no negative feedback to date. We have also set up a CCTV system with Osmozis. One small development is pending regarding video access over the whole site. In the meantime, everything is working well and we are pleased.
We have constant monitoring with Osmozis. They track and work on the equipment; the support service deals with it before we have even thought about it.
Management is reliable and transparent. I check my revenue each month through the Professionals space. If I have any concerns, I make a phone call or email and they reply automatically.
Osmozis is available and attentive. You find professionalism and humanity.
With the experience of the campsite I’ve managed before, which was equipped with WiFi of another provider, with Osmozis, there is no comparison!
It is simple to use and we offer free Wi-Fi to all our customers. They are satisfied with it, which is very reassuring! We have had nothing but good feedback from our customers.
La Mer Labenne was the first of our camp sites to be equipped by Osmozis. It worked well, so we had the same equipment installed in all our sites. Today our four camp sites are all operating on Osmozis services.
Osmozis knows how to adapt and develop its products and improve the quality of its services.
Osmozis does not stint when it comes to installing new equipment to improve the network’s efficiency.
We feel it is important to have a competent hotline available to our customers that is responsive whatever day of the week or time it is. And we like the fact that Osmozis technicians call the customer back immediately to solve any problems.
It’s hardware for professionals, not for the general public.
It’s good to have Wi-Fi that works. Osmozis customer care is effective. If there is a technical issue, the Support team can identify the source and correct it. Osmozis improves its hardware every year. We are satisfied.
I realised I was dealing with a very professional company, very successful and sure of itself.
From the first meeting, they were able to prove the quality of their services by showing me all their customers, the usage per month, the number of antennas, the number of problems and the conversations with the Hotline. So I had direct and concrete proof of everything they said.